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Terms of Service

These Terms & Conditions apply to X Enterprises, LLC website and all other sites, mobile sites, applications, services, platforms, and tools where these Terms & Conditions appear or are linked (collectively, the "Services"). While these Services may be accessed in other locations, they are intended only for customers in the U.S. and in the states where X Enterprises operates. Please carefully review these Terms & Conditions (the "Agreement") prior to accessing or using the Services. X Enterprises in this agreement is referenced as "us" or "we."

General Terms and Conditions

By accessing or using the Services, you agree to be bound by this Agreement as posted and accessible through our website. Your access to and use of the Services is governed by the terms and conditions of this Agreement and our Privacy Policy. If you do not agree to these terms, you may not use the Services.

The Web is an evolving medium, and the terms of this Agreement may change in the future. We will post revised Terms & Conditions through our website and update the "Revised" date below to reflect changes. You agree to review these Terms & Conditions each time you use the Services to remain informed of modifications. By continuing to access or use the Services after changes are posted, you agree to the modified terms.

How to Use the Site?

To use our Services, you may need to visit our website and sign up. When signing up, you must provide accurate information such as your name, credit card details, and other personal information. Upon successful registration, you will receive a personal account secured with a password.

You must be 18 years or older and reside in a jurisdiction where we operate. If your jurisdiction restricts use due to age or the ability to enter into contracts, you must abide by such limitations. You represent that you are of legal age to enter into this Agreement.

Your Use of the Services

By using the Services, you represent and warrant:

  • The information you provide is accurate and complete.
  • You will only use the Services for personal use and not resell or distribute them.
  • You will not upload or transmit content that infringes any rights of any party.
  • You will not use the Services for unlawful purposes.
  • You will not impersonate another person or post defamatory, obscene, or harassing material.
  • You will comply with all applicable third-party terms and agreements.
  • You will not attempt to harm or impair the Services or their operation.
  • You will provide proof of identity if requested.

Failure to comply may result in immediate termination of your access to the Services.

Subscription & Billing

Free Trials and Free Tiers

Some Services may offer free trials or free tiers. At the end of a free trial, your subscription will automatically convert to a paid subscription unless you cancel before the trial ends. Free tiers may have limited features or usage caps.

Subscription Plans

Paid Services are offered on a subscription basis. By subscribing, you authorize us to charge your payment method on a recurring basis (monthly or annually, depending on your selected plan) until you cancel.

Auto-Renewal

All subscriptions automatically renew at the end of each billing period. You will be charged the then-current rate for your plan. We will notify you of any price changes before they take effect.

Cancellation

You may cancel your subscription at any time through your account settings or by contacting us. Cancellation takes effect at the end of your current billing period. You will retain access to paid features until that date.

Refunds

We offer refunds on a case-by-case basis. If you are unsatisfied with our Services, contact us within 14 days of your initial purchase or renewal to request a refund. Refunds are not guaranteed and are at our sole discretion.

Payment Processing

Payments are processed by third-party payment processors (the "Payment Processor"). All payment-related terms are governed by the Payment Processor's policies. We are not responsible for errors by the Payment Processor. Transaction details will be used in accordance with our Privacy Policy.

Failed Payments

If a payment fails, we will attempt to charge your payment method again. After multiple failed attempts, your account may be downgraded or suspended until payment is received.

Intellectual Property Ownership

X Enterprises (and its licensors) owns all rights, titles, and interests, including intellectual property rights, in the Services and related materials. This Agreement does not transfer ownership of any intellectual property.

You may reprint a single copy of materials from the Services for personal, noncommercial use, provided credits and copyright notices remain intact. Any other use is prohibited without prior written permission.

Our Right to Use User-Provided Content

You may submit content through the Services ("User-Provided Content"). By doing so, you grant us a royalty-free, perpetual, irrevocable license to use, modify, distribute, and display the content in any medium. You represent and warrant that:

  • The content is original to you and does not infringe third-party rights.
  • You have the right to grant the license described above.

We may monitor, edit, or remove content at our discretion.

Service Level Agreement

Availability

We strive to maintain 99.9% uptime for all Services. Scheduled maintenance will be announced in advance when possible. Unscheduled downtime may occur due to circumstances beyond our control.

Support

Support is available via email at support@x.enterprises. We aim to respond to all inquiries within 2 business days. Premium support options may be available for certain subscription tiers.

Service Credits

If we fail to meet our uptime commitment, you may be eligible for service credits. Credits are calculated as a percentage of your monthly fee based on downtime duration and must be requested within 30 days of the incident.

Acceptable Use Policy

You agree not to use the Services to:

  • Violate any applicable laws, regulations, or third-party rights
  • Send spam, phishing attempts, or unsolicited communications
  • Distribute malware, viruses, or harmful code
  • Attempt to gain unauthorized access to any systems or networks
  • Engage in any activity that disrupts or interferes with the Services
  • Scrape, crawl, or use automated means to access the Services without permission
  • Resell, sublicense, or commercially exploit the Services without authorization
  • Store or transmit illegal content, including child exploitation material
  • Harass, threaten, or abuse other users
  • Circumvent any security measures or usage limits
  • Use the Services for cryptocurrency mining without explicit permission

We reserve the right to investigate violations and take appropriate action, including suspension or termination of your account.

Account Suspension and Termination

Suspension by Us

We may suspend your access to the Services immediately and without notice if:

  • You violate this Agreement or our Acceptable Use Policy
  • Your account is overdue for payment
  • We reasonably believe your account has been compromised
  • Required by law or to protect the safety of our users

Termination by Us

We may terminate your account for:

  • Repeated violations of this Agreement
  • Extended non-payment (30+ days overdue)
  • Fraudulent or illegal activity
  • Upon 30 days written notice for any reason

Termination by You

You may terminate your account at any time by contacting us or through your account settings. Upon termination, your right to use the Services ceases immediately.

Effect of Termination

Upon termination:

  • Your access to the Services will be revoked
  • You remain responsible for any outstanding fees
  • We may delete your data after 30 days (see Data Ownership section)
  • Provisions that should survive termination will remain in effect

Data Ownership and Portability

Your Data

You retain all rights to the data you upload, create, or store using our Services ("Your Data"). We do not claim ownership of Your Data.

License to Us

By using our Services, you grant us a limited license to host, store, process, and display Your Data solely to provide the Services to you.

Data Export

You may export Your Data at any time through the export features available in your account. We will provide Your Data in a commonly used format upon request.

Data Retention

Upon account termination, we will retain Your Data for 30 days to allow you to export it. After this period, Your Data may be permanently deleted. We are not obligated to retain Your Data beyond this period.

Data Security

We implement industry-standard security measures to protect Your Data. However, no method of transmission or storage is 100% secure. You are responsible for maintaining the security of your account credentials.

Third-Party Integrations

Connected Services

Our Services may integrate with third-party applications and services. Your use of third-party services is governed by their respective terms and privacy policies.

No Endorsement

Integration with third-party services does not constitute an endorsement. We are not responsible for the functionality, security, or practices of third-party services.

Data Sharing

When you connect third-party services, you authorize us to share necessary data with those services. You can disconnect integrations at any time through your account settings.

Liability

We are not liable for any damages arising from your use of third-party integrations or any actions taken by third-party services.

Disclaimer

The Services are provided "as is." Access and use are voluntary and at your sole risk. We do not guarantee uninterrupted, secure, or error-free operation of the Services. You are solely responsible for any damages or data loss resulting from use.

We disclaim all warranties, express or implied, including warranties of merchantability or fitness for a particular purpose. Your sole remedy for dissatisfaction is to stop using the Services.

Limitation of Liability

To the fullest extent permissible under applicable law, X Enterprises is not liable for any damages arising from the use or inability to use the Services.

Indemnification

You agree to indemnify and hold harmless X Enterprises and its affiliates, directors, officers, and agents from any claims arising from your use of the Services or violation of this Agreement.

Modifications or Discontinuation

We reserve the right to modify or discontinue the Services at any time without notice. We are not liable for any modifications or discontinuation.

Privacy

Your use of the Services is subject to our Privacy Policy. Please review this policy to understand our data practices.

Miscellaneous

This Agreement constitutes the entire agreement between you and us regarding the Services. It is governed by the laws of the State of Washington. If any provision is deemed unenforceable, the remaining provisions remain in effect.

Contact Us

If you have questions about these Terms of Service, please contact us at:

X Enterprises, LLC Email: ops@x.enterprises

Effective: January 1, 2025

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