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Terms of Service

Last updated: August 1, 2026

These Terms of Service ("Terms" or "Agreement") govern your access to and use of the software-as-a-service products, applications, platforms, and related paid or account-based services operated, owned, or managed by X Enterprises, LLC, a Limited Liability Company formed in Washington, United States ("X Enterprises," "we," "us," or "our") (each, a "Product" and collectively, the "Products").

These Terms apply to the Products only. Our free, ad-supported informational, marketing, and affiliate websites are governed by our Terms of Use. Where you access or use a Product, these Terms supersede the Terms of Use with respect to that Product.

Please read these Terms carefully. They include a disclaimer of warranties, a limitation of liability, and — in the "Dispute Resolution" section — a binding arbitration provision and a class-action waiver that affect your legal rights. By creating an account, subscribing to, accessing, or using a Product, you agree to these Terms.

Agreement structure and order of precedence

Your agreement with us for a Product consists of:

  1. any Product Addendum — product-specific terms posted on our Product-Specific Terms page that apply to a particular Product;
  2. these Terms; and
  3. the policies incorporated by reference below.

The following are incorporated into these Terms by reference: our Acceptable Use Policy, Service Level Agreement, Privacy Policy, Cookie Policy, and — where we process personal data on your behalf as described therein — our Data Processing Agreement.

If there is a conflict, the order of precedence is: (1) a signed agreement between you and us, if any; (2) the applicable Product Addendum; (3) these Terms; (4) the incorporated policies.

Eligibility; business use

You must be at least 18 years old and able to form a binding contract to use the Products. If you use a Product on behalf of a company or other legal entity, you represent that you have authority to bind that entity, and "you" refers to that entity.

Accounts and registration

Some Products require you to register for an account. You agree to provide accurate and complete information when registering and to keep it current. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us promptly at legal@x.enterprises if you suspect unauthorized use of your account.

Subscriptions, billing, and payment

Free trials and free tiers

Some Products offer free trials or free tiers. Unless otherwise stated at signup, a free trial converts to a paid subscription at the end of the trial period, and your payment method will be charged, unless you cancel before the trial ends. We will disclose the trial length, the post-trial price, and how to cancel before you start a trial. Free tiers may have limited features or usage caps and may be changed or discontinued at any time.

Subscription plans and auto-renewal

Paid Products are offered on a subscription basis. By subscribing, you authorize us (through our Payment Processor) to charge your payment method on a recurring basis — monthly or annually, depending on your plan — until you cancel. Subscriptions renew automatically at the end of each billing period at the then-current rate. We will notify you in advance of any price increase, and the increase will take effect no earlier than your next renewal.

Cancellation

You may cancel at any time through your account settings or by contacting us — cancellation is available through at least the same means you used to subscribe. Cancellation takes effect at the end of the current billing period, and you retain access to paid features until then. Except as described in "Refunds" or required by law, fees already paid are non-refundable.

Refunds

If you are unsatisfied with a Product, contact us within 14 days of your initial purchase or a renewal charge to request a refund. Refunds outside a stated refund commitment in a Product Addendum are evaluated case-by-case and are at our discretion, except where a refund is required by applicable law.

Taxes

Fees are exclusive of taxes unless stated otherwise. You are responsible for applicable sales, use, VAT, GST, or similar taxes, other than taxes on our income.

Payment processing

Payments are processed by third-party payment processors (each, a "Payment Processor"). Your payment information is provided directly to the Payment Processor, whose use of it is governed by its own terms and privacy policy. Transaction details we receive are handled in accordance with our Privacy Policy.

Failed payments

If a payment fails, we may retry your payment method. After repeated failed attempts, we may downgrade or suspend your account until payment is received.

License and access

Subject to these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable right to access and use the Products for your internal business or personal purposes during your subscription term.

You will not, and will not permit anyone else to: (a) resell, sublicense, rent, or lease the Products; (b) copy, modify, or create derivative works of the Products; (c) reverse engineer, decompile, or attempt to derive source code from the Products, except to the extent permitted by law; (d) circumvent usage limits, security measures, or access restrictions; or (e) access a Product to build a competing product or service.

Your Data

Ownership

You retain all rights to the data, content, and materials you upload, create, or store using a Product ("Your Data"). We do not claim ownership of Your Data.

License to us

You grant us a limited, non-exclusive license to host, store, process, transmit, and display Your Data solely as necessary to provide, secure, support, and improve the Products, and as otherwise permitted by our Privacy Policy and, where applicable, our Data Processing Agreement.

Data protection

Where Your Data includes personal data of your own users, customers, or other individuals and we process it on your behalf, our Data Processing Agreement applies and is incorporated into these Terms.

Export and retention

You may export Your Data through the export features available in the applicable Product, or by request. Following termination of your account, we will retain Your Data for 30 days so you can export it, after which we may permanently delete it. We are not obligated to retain Your Data beyond that period, except as required by law or as stated in a Product Addendum or the DPA.

Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect Your Data. No method of transmission or storage is completely secure, and you are responsible for maintaining the security of your credentials and for configuring access controls available in the Product.

Feedback and user content

If you submit suggestions, ideas, or feedback about a Product, you grant us a royalty-free, perpetual, irrevocable license to use it without restriction or obligation to you. Where a Product allows you to post content visible to others, you represent that you have the rights to that content and that it does not infringe any third party's rights; we may remove content that violates these Terms or our Acceptable Use Policy.

Acceptable use

Your use of the Products is subject to our Acceptable Use Policy. We may investigate suspected violations and may suspend or terminate access as described below.

AI features and output

Some Products include features powered by artificial intelligence. AI-generated output may be inaccurate, incomplete, or offensive, and may resemble output generated for others. You are responsible for reviewing AI output before relying on it or using it, and for ensuring your use of AI features and output complies with applicable law and any third-party rights. AI output is provided "as is" and does not constitute professional advice. Any use of Your Data in connection with developing or improving AI features is subject to the "Your Data" section of these Terms, our Privacy Policy, and, where applicable, our Data Processing Agreement. A Product Addendum may set additional terms for AI features in a specific Product, including any commitments regarding the use of Your Data for model training.

Availability and support

Our uptime commitments, support channels, response targets, and service-credit remedies are set out in our Service Level Agreement. Except as expressly stated in the SLA or a Product Addendum, the Products are provided without any availability commitment.

Third-party integrations

The Products may integrate with third-party applications and services. Your use of a third-party service is governed by that third party's terms and privacy policy, and connecting one authorizes us to exchange the data reasonably necessary for the integration to function. You can disconnect integrations through your account settings. We do not endorse and are not responsible for third-party services, and we are not liable for damages arising from your use of them.

Suspension and termination

Suspension by us

We may suspend your access to a Product immediately, with or without notice, if: (a) you materially violate these Terms, a Product Addendum, or the Acceptable Use Policy; (b) your account is overdue for payment; (c) we reasonably believe your account is compromised or your use poses a security risk to the Product or others; or (d) suspension is required by law.

Termination by us

We may terminate your account for: repeated or material violations of this Agreement; non-payment extending 30 or more days; fraudulent or illegal activity; or, for any reason, upon 30 days' written notice (in which case we will refund any prepaid fees covering the period after termination).

Termination by you

You may terminate your account at any time through your account settings or by contacting us.

Effect of termination

Upon termination: your access to the applicable Product ceases; you remain responsible for outstanding fees; the data-retention and export terms in "Your Data" apply; and any provisions that by their nature should survive (including ownership, disclaimers, limitations of liability, indemnification, and dispute resolution) survive.

Intellectual property

X Enterprises and its licensors own all right, title, and interest, including all intellectual property rights, in the Products and related software, documentation, and materials. Except for the limited rights expressly granted in these Terms, no rights are granted to you. "X Enterprises," our Product names, and our logos are our trademarks.

Confidentiality

Each party agrees to protect the other's non-public information disclosed in connection with the Products with at least reasonable care, to use it only as needed to perform under this Agreement, and not to disclose it to third parties except to those with a need to know who are bound by confidentiality obligations, or as required by law.

Beta features

We may offer alpha, beta, preview, or early-access features ("Beta Features"). Beta Features are provided "as is," may be changed or discontinued at any time, may be subject to additional terms, and are excluded from the SLA and any support commitments.

Disclaimer of warranties

EXCEPT AS EXPRESSLY SET OUT IN THESE TERMS, A PRODUCT ADDENDUM, OR THE SLA, THE PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE PRODUCTS WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT ANY DATA OR OUTPUT WILL BE ACCURATE OR RELIABLE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL X ENTERPRISES OR ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO THE PRODUCTS OR THIS AGREEMENT, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE PRODUCTS OR THIS AGREEMENT WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE APPLICABLE PRODUCT IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY, OR (B) ONE HUNDRED U.S. DOLLARS (US $100).

NOTHING IN THESE TERMS EXCLUDES OR LIMITS ANY LIABILITY THAT CANNOT LAWFULLY BE EXCLUDED OR LIMITED, INCLUDING, WHERE APPLICABLE, LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE OR FOR FRAUD.

Indemnification

To the maximum extent permitted by applicable law, you agree to indemnify, defend, and hold harmless X Enterprises and its members, managers, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or relating to Your Data, your use of the Products in violation of this Agreement, or your violation of any law or rights of a third party.

Dispute Resolution; Binding Arbitration; Class-Action Waiver

Please read this section carefully — it affects your legal rights.

Informal resolution first. Before starting any arbitration or proceeding, you agree to first contact us at legal@x.enterprises and attempt in good faith to resolve the dispute informally for at least 30 days.

Binding arbitration. Except as set out below, any dispute, claim, or controversy arising out of or relating to the Products or this Agreement will be resolved by final and binding arbitration administered by the American Arbitration Association (AAA) under its applicable rules, rather than in court, and will be seated in the State of Washington (or conducted remotely, as the rules permit).

Class-action waiver. To the maximum extent permitted by applicable law, you and we agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, consolidated, or representative proceeding.

Carve-outs. Either party may bring an individual claim in small-claims court, and either party may seek injunctive or other equitable relief in a court of competent jurisdiction to protect its intellectual property or confidential information.

Opt-out. You may opt out of this arbitration and class-action waiver provision by sending written notice to legal@x.enterprises within 30 days of first accepting these Terms, stating your name and your intent to opt out. Opting out will not affect any other provision of these Terms.

If this Dispute Resolution section is found unenforceable in whole or in part, the remainder will apply, and any claims not subject to arbitration will be resolved in the courts identified below.

Governing law and venue

This Agreement and any dispute arising out of or relating to it or the Products are governed by the laws of the State of Washington, United States, without regard to its conflict-of-laws rules. Subject to the Dispute Resolution section, the state and federal courts located in Washington have exclusive jurisdiction over any matter not subject to arbitration, and you waive any objection to that venue. The Products are operated from the United States and intended primarily for users in the United States; if you access them from elsewhere, you are responsible for compliance with your local laws.

Export and sanctions compliance

You may not use the Products in violation of U.S. export control or sanctions laws, and you represent that you are not located in an embargoed country or on any U.S. government restricted-party list.

Changes to these Terms

We may update these Terms from time to time. We will post the revised Terms with an updated "Last updated" date. If a change materially reduces your rights under a paid subscription, we will provide advance notice (for example, by email or in-product notice), and the change will apply no earlier than your next renewal. Your continued use of a Product after changes take effect constitutes acceptance of the revised Terms.

Notices

We may provide notices to you by email to the address associated with your account, by in-product notice, or by posting to the applicable Product or this page; email notices are deemed received when sent, and you are responsible for keeping your account email current. Legal notices to us must be sent by email to legal@x.enterprises, and are deemed received on the next business day.

Miscellaneous

This Agreement, together with the applicable Product Addendum and the policies incorporated by reference, is the entire agreement between you and us regarding the Products and supersedes any prior agreements on that subject. If any provision is found unenforceable, the remaining provisions remain in full force and effect. Our failure to enforce any provision is not a waiver. You may not assign this Agreement without our prior written consent; we may assign it in connection with a merger, acquisition, or sale of assets. Neither party is liable for delay or failure caused by events beyond its reasonable control. Section headings are for convenience only.

Contact us

If you have any questions about these Terms, please contact us at:

X Enterprises, LLC Email: legal@x.enterprises

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